Earnesto is a motivated professional with 10+ years of information technology and IT service management experience. He is recognized for demonstrating a natural aptitude for efficiently troubleshooting and resolving complex issues, as well as for delivering high-quality support to enterprise applications and guiding infrastructure projects from conception to completion. Earnesto has consistently exceeded performance goals and is adept at driving continuous improvement.
Earnesto’s professional focal points include issue resolution, system administration, technical support, infrastructure development, network planning, disaster recovery, process automation, enterprise applications, and IT analysis. Under his leadership as System Administrator, he oversaw projects related to infrastructure, enterprise applications, network and asset management systems, and more. He also trains and mentors IT staff on new deployment and network systems.