The cornerstone of PBK is summed up in three words: Obsessive Client Service.
This we believe
The PBK Secret
Know Your Real Job
Be a Leader
Be a “Warrior” for Your Client
Always Make Your Client "The Hero"
Be a Friend to Your Client
Dress Like a Leader
When You Make a Mistake that Causes a Problem…
Treat Your Client’s Money as if it is Your Own
Be the Easiest Person to do Business With
Take Immediate Ownership of Your Client’s Problem
Never Settle for Simply “Satisfying” Your Client
Our mission at PBK is to ensure that our clients achieve their mission.
Every aspect of PBK is strategically aligned to respond to the specific need of our clients. Our team operates on a “whatever it takes” business approach that emphasizes PBK’s strongest cultural characteristics: to go above and beyond the call of duty to ensure our clients get the very best service in the industry.